Technical Writing Resume
of Susan Huckle

As a freelance technical writer, I provide a variety of technical writing services to local and long distance clients.

• Education
• Software
• Portfolio
• Organizations
• Recognitions
• Contact Information

SUMMARY OF QUALIFICATIONS

• Detail-oriented, self-driven, dependable, resourceful, friendly
• Excellent written communication skills
• 12 years experience HTML and CSS
• 6 years experience technical writing
• 15 years experience business writing
• Ability to hand-code HTML, XHTML, CSS
• Website layout: Dreamweaver, Fireworks, Flash
• Document preparation: Adobe FrameMaker, Microsoft Word, Publisher, PowerPoint, Madcap Flare
• PC maintenance and repair: Software and hardware troubleshooting

Technical Writing Resume - Part 1

EDUCATION

Business and Technical Communications

Austin Community College, Austin, TX. Certificate in Technical Communications. Graduated 2008. Cumulative GPA 3.7 (4.0 for major). Phi Theta Kappa, National Dean's List.

North Lake College, Irving, TX. Core curriculum. Cumulative GPA 4.0, 6 credits. Attended 2007.

Whatcom Community College, Bellingham, WA . Cumulative GPA 4.0, 2 credits. Attended 1992.

Completed course work:

Continuing Education

Web Content Writing and Editing, IWA-HWG. Certificate, 3 CEU's. 2007.
PC Maintenance and Repair. ICS, Scranton, PA. Diploma, 16 CEU's, 1998.

Technical Writing Resume - Part 2

SOFTWARE AND TECHNOLOGY

Platforms

• PC (proficient, including maintenance and repair)
• Mac

Internet & Web Site Layout

• HTML, XHTML, CSS
• Dreamweaver
• Fireworks
• Javascript
• Flash 8, ActionScript 2.0

Microsoft

• Windows XP
• Office 2007: Word, PowerPoint, Excel, Access, Outlook, Publisher

Bookkeeping

• QuickBooks Pro (proficient)

Documentation, Print Layout, Indexing

• Madcap Flare 5, Mimic
• Adobe Framemaker 7.2
• Microsoft Office 2007: Word, Publisher, PowerPoint
• FastHelp
• PagePlus
• XRefHT32
• HTML Indexer

Graphics

• Fireworks
• Flash
• Adobe Illustrator, Photoshop
• Visio
• SnagIt
• Capture

Database

• Access
• RDS Advantage
• Siebel
• FellowshipOne

Proprietary

• PC Carbook
• Ford CONCEPS
• GSA AutoBid

Technical Writing Resume - Part 3

PORTFOLIO

Freelance Business and Technical Writer - Word Processor

Sampling of recent projects.

• Website: Glasslogic-Windshield-Repair.com. Webmaster, web copywriting, Site Build It writing services. Created graphics; optimized and inserted photos; Dreamweaver, Fireworks, HTML and CSS. (2009-present)
• Website: Word-Tips.com. Created an instructional website for Word 2007. Technical writing (tutorials and instructions); created graphics; optimized and inserted photos; Dreamweaver, Fireworks, Flash, SnagIt, HTML and CSS. (2008-present)
• Business Form Design: Brian Herbert, AIA. Created custom form library for business start-up. Microsoft Word 2007. (2009)
• Technical Consulting: Melody Beattie, Author. Performed troubleshooting of Microsoft Windows and Microsoft Word problems. (2009)
• Microsoft Word Editing : iKnow. LLC. Reformatted business proposal according to bid specifications. Microsoft Word 2007. (2009)
• Help Files and User Guide: MediaComplete, LLC. Edited, rewrote, reformatted help file. Wrote new content. Created companion user guide. FastHelp. (2009)
• Business Plan: Sanders Research. Interviewed CEO of Research & Development company and wrote business plan for new product expansion. Microsoft Word 2007. (2009)
• Editing/Layout: [Name confidential]. Edited and formatted 80+ page formal report using Microsoft Word. Generated embedded Table of Contents. Microsoft Word 2007. (2008)
• Microsoft Word Editing: Irving Bible Church. Created class workbooks from instructor's outlines. Microsoft Word 2003/2007. (2007-2009)
• PowerPoint Presentations. Irving Bible Church. Edited, reformatted, and created new presentations from instructor's outlines. Researched and inserted graphics; designed graphics for presentations; optimized photos. Microsoft PowerPoint 2003/2007. (2007-2009)
• Technical Consulting: Fizzell & Associates, LLC. Performed troubleshooting of Microsoft Windows and Microsoft Word problems. (1997-present)

Technical Writing Resume - Part 4

PROFESSIONAL ORGANIZATIONS

International Webmaster’s Association/HTML Writer’s Guild (IWA-HWG)
Internet Society (ISOC)
American Writers and Artists Institute (AWAI)

Past Affiliations:
Information Architecture Institute (IAI)
Society for Technical Communications (STC)
American Society of Indexers (ASI)
Writer's League of Texas (WLT)

Technical Writing Resume - Part 5

RECOGNITIONS

National Dean's List
Phi Theta Kappa International Honor Society
Who's Who in Executives and Professionals
Brainbench Certifications: Windows XP, Information Technology Terminology

Technical Writing Resume - Part 6

CONTACT INFORMATION