Technical Writing Services
...customized for your business

Technical writing servicesI provide a variety of technical writing services to fit your business needs.

Is your business located outside Texas or the United States? No worry. I accept "long distance" and local clients.

By using email, telephone, and fax, working long-distance is no problem on most projects. However, there are some exceptions, such as projects that require direct observation of procedures at your place of business.

If you are located in North Texas and your project requires on-site meetings, I am conveniently located between Dallas and Fort Worth and will be happy to meet with you.

My Services

I am a user documentation specialist which includes writing software manuals, user guides, help files, and web content.

The purpose of user documentation is to provide clear instructions thereby reducing calls to technical support by frustrated customers. If your tech support line is constantly busy, your help system should be reviewed.

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I offer additional services that can be included in your project package or ordered individually. Your customized package includes as many or as few services as you need:

“Susan, you are a very savvy internet woman, loads of good ideas, and exceptionally helpful...Thanks for all your help!” [April, 2008]

Donna Fuller, Owner
NewFound Balance

  • Editing and rewriting
  • Web copywriting and SEO copywriting services
  • Website editing
  • Website content indexing
  • HTML / CSS coding
  • Website consulting

When requesting services, please allow sufficient time for me to complete your project. I do accept "rush" orders, but only on a limited basis as my schedule permits.

How do I Hire a Technical Writer?

If you have never worked with a freelance technical writer before, you may be wondering how it all works. Please read my Technical Writing FAQ for details about charges, scheduling, contracts, and more.

If you still have questions about my technical writing services, feel free to write to me through my Request Services form. I will be happy to answer your questions!