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Word 2007 Send as Email Greyed Out

June 1, 2010 by Sue Huckle

send-as-email-grayed-out

I cannot email a document, no matter what email client is my default email. I read you must have Outlook email installed on your computer in order to use this feature.

The 2003 word had this email feature. I am not sure if you needed Outlook or not. I have the Microsoft Office Suite 2007 and Vista OS.

I need to email documents not using the attach method.

Is there any easy fix to get this to work without using Outlook?

— Submitted by Cindy, Surfside Beach, SC

ANSWER:

Fixing the Send Email Command

The send feature is part of the Microsoft Office system, so you must have Outlook installed for it to be available. This shouldn’t be a problem unless you own Office 2007 Home and Student, which does not include Outlook.

If you have Outlook 2007 available, read The “E-mail” command is missing or is unavailable in Word 2007 on the Microsoft support website. It provides instructions so you can fix the problem yourself, or to fix it automatically, press the Fix It button on that same page.

Send Using Mail Merge

If you know how to use Mail Merge, this is another option for you. You do not have to use Outlook, but you do have to have some other MAPI-compatible email program installed, such as Eudora or Outlook Express.

To start a Mail Merge, follow these steps:

  1. On the ribbon, click the Mailings tab.
  2. Click Start Mail Merge.
  3. Select Email Messages from the menu, then follow the prompts.

(A complete tutorial on mail merge is too lengthy to add here.)

Copy and Paste

If you do not own Outlook or a MAPI-compatible email program, the only way to send the email without attaching it is to copy and paste it into the body of an email. Unfortunately, this usually breaks any special formatting you created in the Word document.

More Word Tips:

  • Mail Merge Edit Recipient List
  • The Office Button – The Word 2007 File Menu
  • File Extensions New for Word 2007 docx, docm, dotx, dotm
  • How to Install Microsoft Office 2010

Filed Under: Troubleshooting Tagged With: mail merge, Outlook, Word 2007

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